FreeSpinz Terms and Conditions

Welcome to FreeSpinz Casino. These Terms and Conditions govern your access to and use of our website, including our casino games, sportsbook, and all related services. By registering an account, browsing our platform, or placing a wager, you agree to be bound by these terms in full. If you do not agree with any part of this document, we ask that you refrain from using our services. We encourage every player searching for a FreeSpinz casino review to read this page carefully before making a deposit.

Who We Are

FreeSpinz Casino is operated by Pacific Odds S.R.L., a company registered in Costa Rica under registration number 3-102-934457, with its registered office at 3335 10th Avenue, Catedral District, San José, Costa Rica. Payment processing is handled by Bee Dream Limited, registered in Cyprus (HE378199), located at Iphigenias 14, 3036 Limassol. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, licence number ALSI-202510032-FI1, issued 16.10.2025. Our services may also be accessed through our mirror domains, including freespinz9.com, freespinz.win, freespinz.bet, and others listed on our official mirror list at freespinz.global.

Eligibility and Account Registration

To use FreeSpinz Casino, you must be at least 18 years old or the legal age of gambling in your jurisdiction, whichever is higher. We reserve the right to request identity verification at any time. When you create an account with us, you agree to provide accurate, current, and complete information. We do not permit multiple accounts per person, and we may suspend or close accounts that violate this rule.

Restricted Territories

We do not accept players from Austria, Belarus, Bulgaria, Comoros, Estonia, France, Germany, Israel, Netherlands, North Korea, Portugal, Romania, Russia, Spain, Ukraine (including Crimea), the United Kingdom, the United States of America, or any FATF blacklisted country. Our target markets include Canada, Ireland, Finland, the Nordics, and India. We do not permit the use of VPN or proxy services to circumvent these restrictions, and accounts found in breach may be closed without notice.

Deposits, Withdrawals, and Currencies

We accept EUR, USD, CAD, INR, and other fiat currencies, along with cryptocurrencies including BTC, ETH, LTC, USDT, USDC, TRX, XRP, ADA, BCH, and DOGE. Our platform supports 39 payment methods in total, including Visa, Mastercard, Apple Pay, Google Pay, Neteller, Skrill, Paysafecard, MuchBetter, Interac, Revolut, N26, PayDo, PrimePay, MoonPay, bank transfers, and regional banking options for Irish and Nordic players such as AIB, Bank of Ireland, Nordea, and Danske Bank. The minimum deposit required to claim our casino welcome bonus is 30 CAD, while the sports welcome bonus requires a minimum deposit of 20 CAD.

We allow withdrawals of up to 100,000 EUR per 30-day period, with any excess amount carried over to the following month. Every deposit must be wagered at least once before it becomes eligible for withdrawal. Our VIP players receive increased withdrawal limits based on their loyalty tier. Cashouts are typically processed within 3 business days, though pending times may vary depending on the withdrawal method, whether it is your first cashout, and whether your deposit and withdrawal methods differ.

Verification and KYC

We may request identity verification documents at any point, including a valid ID, proof of residence issued within the last 90 days, and proof of ownership of your payment method. We require these documents to be submitted within 30 days of our request, and our review process may take up to 10 business days. We reserve the right to delay or decline withdrawals until verification is complete.

Bonuses and Promotions

Our Casino Welcome Pack offers 300% plus 400 Free Spins across qualifying first deposits, while our Sport Welcome Pack provides a 100% boost plus 2 Free Bets on your first two deposits. Casino bonuses must be wagered within 7 days, and sports bonuses within 14 days. Slots contribute 100% toward wagering requirements, live casino games contribute 10%, and roulette, blackjack, baccarat, sic bo, and crash games are excluded from bonus wagering entirely. The maximum bet permitted while a bonus is active is 5 EUR; wagers exceeding this limit may void your bonus and any associated winnings.

New players may also claim our no-deposit bonus of 50 Free Spins upon sign-up. This offer carries a 40x wagering requirement, a maximum cashout of 50 EUR or USD, and must be wagered within 7 days. We also run a Weekly Cascade promotion, a Cashback Promo offering daily or weekly cashback on net losses, and our Pick & Spin feature, which lets you choose a Free Spins bonus on deposits made every Tuesday, Thursday, and Saturday.

We host regular tournaments, including the 10,000 EUR Race powered by Pragmatic Play, Lucky Races by 3 Oaks with a 2,500,000 EUR prize pool, Playson Blasts & Races worth 25,000,000 EUR, and Pragmatic Play Drops & Wins offering 25,000,000 EUR. We reserve the right to amend, suspend, or cancel any promotion at our discretion, and full terms for each offer are published on our promotions page.

Our VIP Club

Our VIP Club operates by invitation for consistently active players and includes five tiers: Bronze, Silver, Gold, Platinum, and Diamond. Weekly reload bonuses range from 120% at Bronze to 270% at Diamond. Weekly cashback and VIP challenges become available from Silver level, while a dedicated VIP manager, Wednesday rewards, and VIP tournaments unlock at Gold. Platinum members receive priority withdrawals, and Diamond members gain access to exclusive offers. We also offer a VIP Transfer program, giving eligible players from other casinos a 30-day trial at our VIP Gold tier.

Games and Fair Play

FreeSpinz Casino features more than 7,000 games from over 80 providers, including Pragmatic Play, Hacksaw Gaming, Play'n GO, NetEnt, Microgaming, Nolimit City, and Yggdrasil, alongside our own FreeSpinz Originals such as Plinko, Mines, Roulette, and Blackjack. Our live casino is powered by providers including Evolution, Pragmatic Play Live, and Playtech, offering game shows, blackjack, roulette, baccarat, and poker. We use certified random number generators across our slot and table titles and regularly audit our jackpot games, including our Regal Jackpot, to ensure fairness.

Responsible Gambling

We are committed to promoting safer gambling practices. We offer tools such as deposit limits, self-exclusion, and cooling-off periods, and we encourage you to contact our support team if you feel your gambling is becoming a concern. We do not knowingly permit individuals who have self-excluded to reopen accounts during their exclusion period.

Limitation of Liability

We provide our platform on an "as is" basis and do not guarantee uninterrupted access at all times. We are not liable for losses arising from technical failures, third-party service disruptions, or unauthorized account access resulting from your failure to safeguard your login credentials. Our liability, where permitted by law, is limited to the amount held in your account balance.

Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory, operational, or business changes. We will post any revisions on this page, and continued use of our services after changes take effect constitutes your acceptance of the updated terms.

Contact Us

If you have questions regarding these terms, our bonus conditions, or your account, our support team is available 24/7 via live chat, or you may reach us by email at support@freespinz.com. We also maintain a detailed FAQ section to help answer common questions quickly.